Support for your Always-On, Acme Made, Camera Armor, Cokin, ExpoImaging, Honl Photo, Joby or Lensbaby product
For enquiries regarding your particular product, contact Maxwell’s office in Eastern time office hours, Monday to Friday 8.45am to 5.00pm on 1300 882 517 or e-mail us on support[at]maxwell.com.au. We will try to respond to your e-mail questions within 24 hours, Sunday to Thursday and on the next working day Friday and Saturday.
To return your item to us, please send it to us via either:
- Mail
Maxwell International Australia Pty Limited
PO Box 226
Sydney Markets NSW 2129
- Courier
Maxwell International Australia Pty Limited
Unit 6, 11-21 Underwood Road
Homebush NSW 2140
We recommend you employ a courier company with online Track & Trace. And as always, we remind senders to insure their goods for transit in both directions to protect your valuable lens from damage, loss or theft while in transit to or from Maxwell’s office.
Always include on the outside of the parcel, as well as inside, details of your name and address, the item you are sending (with serial number where applicable ) and a contact home and mobile number if we need to refer to you further after receipt. |
